Apple Technician Roles

Apple is working hard to elevate its products to the point of being more than the sum of their parts. However, when the hit comes, a laptop with another name is still a laptop and laptops need maintenance. Even desktop computers. Also MP3 players, smartphones, watches, tablets and televisions. As many Apple fans have discovered, expecting a tiny "i" to protect your device isn't quite as effective as putting it in a case.

Let it go. The fact is that a falling apple was not a good thing from Isaac Newton and every day the iLovers discover it the hard way. This means that unless a catastrophic Apple outage occurs, there will be work for Apple Technicians. And to the surprise of anyone who has intentionally reached this site, there is a guarantee for this.

This is the Apple Macintosh Certified Technician (ACMT), who will skip the rest of the article under the name of iCertified Macnician, because I'm so stupid. It's a wonderful certificate if you're already a hardware technician annoyed by Apple's strict warranty and it's a must if you're looking to work exclusively with Apple products. And Apple's popularity means that although it's a vendor-specific certificate, you won't be distracted by any stretch of the imagination.

A Macnician is not a wizard, but he should have practical knowledge of MacOS, including installation and troubleshooting, as well as obvious hardware skills. Candidates must pass two exams; the Macintosh Service Certification Exam, which measures the meaning of the material; and the OS X Yosemite 10.10 troubleshooting exam, which develops a little more about the software. Each exam costs $ 150 and requires a 100% score in some areas, such as built-in battery safety and ESD precautions. Otherwise, they require 80% or more.

Obtaining the exam allows the Macnician to access the Apple Global Service Exchange, where it can access chat support from expert technicians employed by Apple and order Apple components that would be practically impossible to find elsewhere. Macnicians can also repair machines with the AppleCare warranty without violating the terms, even if you are more confident if you work for a certified partner or service provider. By the way, the certification also opens up many jobs with Apple certified service partners, resellers and autonomous institutions like universities.

Now, before we get too eXcited, we should probably cover areas where you will be somewhat limited. To get started, you will only be able to access the Global Service Exchange from an independent institution or an authorized service partner, unless specifically approved by Apple.

Apple offers certification preparation courses. Typically, courses are held in the same Apple Authorized Training Centers where exams are managed and delivered in five- and two-day formats. To know the training programs and prices or to schedule an exam, you must contact the nearest center. Plus, for around $ 300, you can order a year of training for AppleCare technicians.